Welcome to Brand Yuva’s Refund and Return Policy.

We understand that sometimes, things don’t work out as expected. That’s why we strive to make our return and refund process as seamless as possible for our valued customers.

**Important Points:**

1. **Return Requirements**: We accept returns within 7 days from the date you receive your order. To initiate a return, the product must be unused, in its original packaging, and in the same condition as you received it.

2. **Live Opening Video Requirement**: For quality assurance, we require customers to provide a live opening video of the product when received. This ensures transparency and helps us address any issues promptly.

3. **No Shipping Charges Refunded**: Please note that shipping charges are non-refundable.

4. **Refund Process**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. **Exchanges**: If you wish to exchange an item, please contact us to discuss the options available.

6. **Damaged or Defective Products**: In the rare event that you receive a damaged or defective product, please contact us immediately for assistance.

7. **Final Sale Items**: Certain items may be marked as final sale and are not eligible for return or exchange. Please check the product description carefully before making your purchase.

**Need More Help?**

If you have any questions or need further assistance regarding our return and refund policy, please don’t hesitate to contact us. You can reach out to us via WhatsApp at This Link 

Thank you for shopping at Brand Yuva. Your satisfaction is our top priority.